Tips for possible issues

If you feel that Rule is not started correctly or that any element is perceived as suspicious incorrectly, it may be that you have temporarily lost the internet connection, that you have been logged on due to inactivity or that your browser may have plug-ins Affect.  

Try the steps below and then contact our service department via If the problems are reoccurring with a description along with screenshots of what you are experiencing. 

  • Refresh browser window
  • Sign out of Rule and sign in again
  • Use the Chrome browser and feel free to try its incognito mode, which you can find under the file > new incognito window


Team Rule

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