Why can't I find my campaign under Automation and Vise Versa?

This may be because you have created individual mailings during campaigns and automated mailings are Created during Automation

  • Rule is built to distinguish campaigns whether it is a newsletter or so-called transaction alcommunications. Therefore, individual newsletters are created under the Campaigns tab and automated mailings such as order confirmations, automated welcome letters, etc. under the Automation tab. 
  • The e-mail builder has the same appearance in both cases
  • Also note that the templates for both cases are created under the different tabs/sections. You cannot create a campaign under "promotions" and then choose to be an Automation. 

Contact us at support: support@rule.se if you have any thoughts.

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