What counts as a member's activity?

What counts as a rule member activity?

A member activity in Rule means that a member himself interacts with you, by: 

  • Created in Rule (e.g. signed up for your newsletter via website).
  • Open an email.
  • Click a link in an email.

When you, as admin, do something in the account, for example, changing the name or other information on a customer card does not count as a member's activity. For example, if you have made an import of the member or if you as an admin made an update of the membership data, it is not a member activity.

Summary: A rule member activity is when the member himself actively did something, and not when administrators do something that possibly concerns the member.

Contact support@rule.se if you have any further questions regarding membership activity.

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