Support at different subscription levels

Rule offers customers different levels of subscriptions. Smaller accounts — so-called Starter accounts — range from 250 to 1250 members or 750 to 2,500 emails per month. More extensive subscriptions are collected within the framework of professional or Enterpriseaccounts; these range from a membership of 2500 to 70000+ pieces or 5000 to 140000+ emails per month.

At Starteraccount, you have access to support here in Rules Kunskapsbank. There you will find the answers to the vast majority of your questions and you can immerse yourself in Rules' possibilities on your own. As your needs and know-how grow, you change your level.

Professionalaccount starts at 2500 members and from this level you also have access to support via email ( and telefon during office hours. 

Support questions are resolved in order of priority where Rules support teams do everything possible to deliver as direct and fair a flow as possible. 

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