How can I see if the customer has received the promotion?

Recurring questions are that customers/members get in touch and wonder about their campaigns. You can easily see what happened directly in Rule. You can find the statistics in two ways, and under Campaigns>Sent>Find Member and click the statistics icon. Option two described below is through Members>Find the current member and click the statistics icon. 

To investigate a specific customer/member's campaign history, you can do the most easily in the following ways:  

  • Go to members
  • Use the searchbar to search for the current email address.
  • Click on the statistics icon (see below). This will display an activity tree similar to the large image below. It lists the times for campaigns sent, received, clicked, etc. 

Mvh Team Rule

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